Contact

We’re Here to Help — Because Your Pet Deserves the Best

Whether you have a question about your MitoCollar™, your order, daily use, or setup, our support team is ready to assist.

We believe real support should feel personal, not automated. Every message you send is answered by a knowledgeable member of our team who understands both the technology and the care behind MitoCollar™.

Get in Touch

📧 Email: support2@mitocollar.com
💬 Chat: use the chat bubble on this site
🕐 Support Hours: Monday–Friday | 9am – 5pm EST

We aim to respond to all inquiries within 1 business day.

Setup, Troubleshooting & Warranty

Step-by-step setup and troubleshooting guides, plus the warranty replacement request form, are in the MitoCollar Support Center.